Privacy Policy & Terms of Service

Apartment Locator Privacy Policy & Terms of Service Template

For A2P-10DLC compliance required by the Government NOT us!

Privacy Policy – [Brittiany Ann Istre - Sole Proprietor]

Effective Date: [01/01/2025]At [eXp Realty], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including when you use our apartment locating services or communicate with us via SMS, email, or our website.

1. Information We Collect

We may collect the following information:

Full name, Phone number, Email address, Apartment preferences (location, budget, move-in date, etc.)Any additional info you provide via forms or messages

2. How We Use Your Information

Your information may be used to:

Match you with apartments based on your preferences. Communicate with you regarding listings, tours, updates, or offers. Send transactional or promotional text messages with your consent. Improve our customer service and service offerings

3. SMS and Email Communications

By providing your phone number and opting in, you agree to receive text messages from [Brittiany Istre] related to apartment locating services. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any text or contacting us directly.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties except when required by law or to fulfill services (e.g., connecting you with a leasing office).

5. Data Protection

We use appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to request access, correction, or deletion of your data at any time by contacting us at [[email protected]].

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:[eXp Realty][10845 Griffith Peak Dr. #2 Las Vegas, NV 89135]Email: [[email protected]]Phone: [855-584-1858]


Terms of Service – [eXp Realty]

Effective Date: [01/01/2025]Welcome to [Brittiany Istre], a licensed apartment locating service. By using our website, communicating with us via SMS, email, or phone, or engaging with our services in any way, you agree to the following terms and conditions:


1. 

Service Overview

[Brittiany Istre] provides free apartment locating services to renters. We match prospective tenants with apartments that align with their preferences (budget, location, availability, etc.). We are compensated by apartment communities upon successful lease execution — our service is 100% free to renters.


2. 

Client Responsibilities

Clients agree to:

Provide accurate information about their rental needs. Notify us promptly if they rent through another source. List [Brittiany Istre] or their assigned locator as the referral source on any applications submitted to properties we provide


3. 

Communication Consent

By providing your phone number and/or email address, you consent to receive communications from us related to your apartment search. These may include:

Property recommendations, Appointment reminders, Promotional or follow-up messages Message and data rates may apply. You may opt out at any time by replying STOP to our texts or contacting us at [[email protected]].


4. 

SMS Compliance

Our SMS messaging complies with all A2P 10DLC guidelines. We do not use SMS for spam, and all communication is directly related to your inquiry or our services.


5. 

Data Usage

We collect basic personal information to perform our service, such as name, contact info, and apartment preferences. Please refer to our Privacy Policy for full details on how your data is used and protected.


6. 

Third-Party Properties

We are not liable for the leasing decisions, availability, or policies of third-party apartment communities. We provide recommendations, but final decisions rest with the client and the property.


7. 

Service Termination

We reserve the right to deny or discontinue services at any time, especially in cases of misuse, fraud, or violation of these terms.


8. 

Limitation of Liability

Our services are provided on an “as-is” basis. We are not liable for any direct, indirect, or incidental damages related to apartment search outcomes or property decisions.


9. 

Contact Information

If you have questions regarding these Terms of Service, please contact us at:[Brittiany Istre][10845 Griffith Peak Dr. #2 Las Vegas, NV 89135]📧 Email: [[email protected]]📞 Phone: [855-584-1858]

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